Policy
Refund policy
This page is a starting template, not legal advice. Replace the bracketed details and have a lawyer review it before you rely on it.
No returns on digital products
Every product on this site is a digital file, delivered by email. Because the file can be downloaded and used as soon as it's delivered, we are not able to offer returns, exchanges or refunds once a product has been sent — in the same way a physical store couldn't resell an opened item.
If something goes wrong
"No refunds" doesn't mean we'll leave you without a working product. If any of the following happens, contact us and we'll sort it out at no extra cost:
- You paid but never received your files.
- The zip file is corrupted, incomplete, or won't open.
- You typed your email address incorrectly at checkout and need it resent to the right address.
- The product doesn't match its description on this site.
In these cases we'll redeliver, fix, or otherwise make it right. We just aren't able to offer a refund simply because you changed your mind after receiving the files.
Before you buy
Read each product's description carefully, and contact us first if you're not sure a product is right for you. We're glad to answer questions before you pay.
How to request help
Email charlessikha1@gmail.com, and include your order ID from your payment receipt so we can find your purchase quickly.
Last updated: October 2026